Confidence is the psychological state of feeling sure about something or someone. When people are confident they feel certain and at ease, allowing them to move more freely and commit themselves to actions or relationships with less reservations.
People can be self-confident and have confidence in others or the situation. In all cases, confidence is a sentiment based on people’s perceptions. Their confidence will depend on their judgment of something or someone, making it highly subjective and influenceable.
The Confidence Quotient gives an overview of the key elements determining the level of confidence that people have in someone else. The model indicates that a number of factors (above the division line) reinforce each other in strengthening a person’s confidence in the other – they more than add up (+), they actually multiply each other (x). At the same time, a number of factors below the division line significantly reduce a person’s confidence in the other – together they more than subtract (-) from confidence, they slash it (/). Although pictured as a mathematical formula, the model is intended to indicate the relationship between variables, not calculate an actual number.
In the model there are six key factors that contribute to the level of confidence that someone will have in other people, for example in you: