Leaders who can’t laugh about themselves are the truly foolish ones.

Disappointment, frustration and bitterness are the self-inflicted consequences of expectations.

Traditions are organizational fossils that no longer make sense, but still give meaning.

Don’t sell products, solve problems.

It’s easier to find courage in the pub than in most organizations.

It’s simple to make things complicated, but complicated to make things simple.

Addiction to change can turn a course of action into a curse of action.

There will always be a niche market for companies unwilling to change.

The further you are from the change, the easier it looks.

Few climbing the corporate ladder have a plan how to get back down.